Career paths in hospitality
A Chef/Cook
A chef/cook is the person who
prepares food in a hotel, restaurant, fast food joint or catering
establishment. Earlier cooking used to be a daily chore or was meant for
special occasions only. If one nurtures the desire to win a million hearts by
serving people with good food, a career as a chief is the right answer.
The
career path
In the past, one moved from
preparation chef to assistant chef to head chef. The large numbers of training
programs available have caused the field to become more competitive and only
those with exceptional skills become head chef. Specialization is also
important for those who want to move up.
According to The
Occupational Outlook Handbook, "Chefs and cooks are responsible for
preparing meals that are pleasing to the palate and the eye. Chefs are the most
highly skilled and trained of all kitchen workers. Although the terms chef and
cook are still used interchangeably, cooks are less skilled"[1]
(Chefs, Cooks, and Other Kitchen Workers, The Occupational Outlook
Handbook, Bureau of Labor Statistics, 1998-1999).
A chef with extensive experience may
be promoted to executive chef, a part of the managerial team running a dining
establishment. Other members of this team include the general manager and
assistant managers. Occasionally, in smaller establishments, the executive chef
serves as the general manager. The executive chef is responsible for running
the kitchen, and his or her duties include selecting menu items and analyzing
the recipes of the dishes to determine food, labor, overhead costs and to
assign prices to the various dishes[2].
The Reality
Those in culinary arts generally work long hours. The work is very physically demanding -- many hours of standing, heavy lifting, mixing large vats of food, and rolling out many pounds of dough. The unusual hours, which include weekends, evenings, and holidays, do not allow for much of social life. In spite of these negative aspects of the field, there is a high level of satisfaction reported by those working in it.
As we
develop our skills and experience in the hospitality industry our job changes
we become mere senior and are given more responsibility. Along with this
responsibility come new challenges and increased wages. That’s what makes
hospitality so exciting to work in. over the years we build a career path that
takes us in new and exciting directions and develops our skills and knowledge
along the way.
The hospitality industry employs many people who choose a various and different career
paths to suit their own needs.
There are
some steps involved in hospitality career:
- Beginning
of career
This is
when you are employed in a job without any experience or qualifications
At this
level you will expect to :
- Perform basic tasks.
- Not have a lot of responsibility or authority.
- Work under fairly close supervision.
- At
the next Stage
With
experience and training you would expect to be performing a greater number of
tasks that are slightly more complex or difficult.
At this
stage you may:
- Be more responsible for your own actions.
- Require less supervision.
- Further
process
After
working for some time, and learning both on and off the job about the work you
master a number of technical or customer service skills related to the
position.
In addition
to being able to work unsupervised, you may now be responsible for :
- Supervising other staff at a lower level.
- Training other staff at a lower level.
- Decision making in areas where you have gained
experience.
- Supervisor/Team Leader/Shift Leader.
This is
when you have earned the trust and respect of not only your employer but also
your workmates
This
usually has a level of responsibility and authority where you will be required
to :
- Supervise staff and administer (organize and do paperwork for ) a shift.
- Provide leadership and motivation for staff.
- Provide coaching, training and perhaps counseling, if required
- Develop strong teamwork in those around you.
- Management
level
When
supervisors become managers the are “in the middle”. Middle managers have more
responsibility than supervisors, but not as much as senior managers.
This role
often has less direct contact with the customer and is involved with making the
business grow at a different level. It often involves assisting one of the
senior managers or owners.
Duties may
involve assistance with the preparation of budgets, marketing plans, financial
negotiations, management reports, etc.
Usually
middle management utilizes technical
skills such as:
- Finance
- Marketing
- Sales
- Human resources
- Reports
- Communications
Senior
managers are often given responsibility for a department or the entire
establishment. Senior managers would not normally work face-to-face with
customers although many good managers make it a point to do this every so
often, so they do not lose touch with employees and customer needs and not lose
their own skills[3].
They are
concerned with:
The overall vision of the establishment
Forward planning
Cost and revenue matters
Marketing and human resource issues.
[1] Chefs, Cooks, and Other
Kitchen Workers, The Occupational Outlook Handbook, Bureau of Labor Statistics,
1998-1999
[2]
Culinary Atrs Schools Website, Sandringham Publishing Ltd, Seen on 07 December, 2010 Website URL: http://www.culinaryprograms.com/careers.htm
[3] Develop & update hospitality industry knowledge, Culinary Solutions Australia Pty Ltd, Version 2, March 2009.
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